At Laurenstone, we prioritize your complete satisfaction and confidence in your jewelry purchase, which is why we proudly offer our two-years warranty. Our meticulous approach as a jewelry manufacturing company ensures that each ring undergoes rigorous inspection at every stage of production, guaranteeing exceptional quality and superior craftsmanship.
Understanding the delicate nature of precious metals and diamonds, we emphasize the importance of proper care to preserve the beauty of your jewelry over time. Daily wear, particularly with rings, can lead to issues such as a bent band, missing or damaged diamonds, or worn-out prongs. These are considered wear and tear' and fall outside our warranty coverage. To safeguard against such situations, we recommend obtaining insurance for potential loss, theft, or damage not covered by Laurenstone.
If you encounter a repair issue, Laurenstone is here to assist. Upon inspection, any manufacturing defects will be addressed at no cost to you. However, for issues related to wear and tear, you may opt for a repair cost estimate or choose to file a claim with your insurance provider. Our aim is to ensure your treasured piece remains as stunning as the day you received it, backed by our commitment to quality and customer satisfaction.